Frequently Asked Questions
UK Returns – Please return via our UK Returns Portal here
International Returns – Please return via our International Returns Portal here
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
UK Standard delivery (2-3 working days) costs £5.95. We aim to dispatch all orders within 48 hours. Estimated delivery times should be used as a guide only and commence from the day of dispatch. Dispatch may take longer during exceptionally busy periods such as our seasonal sales.
Orders for delivery to Europe or the USA will take 3-5 business days from date of dispatch, while deliveries to other international countries may take up to 7 business days. All European orders will be charged a flat rate cost for shipping of £20. US and Rest of World orders will be charged a flat rate cost for shipping of £30.
As soon as an order has been processed and dispatched, Wiggy Kit will send you a shipping confirmation email which will contain your tracking details for your shipment.
Unfortunately we are unable to process any exchange request and should you require a new size, you will need to place a new order.
Please refer to the individual care labels inside the garments. We recommend you dry clean our silk garments, however, most other pieces can be gently machine washed on a cold hand-wash cycle, drip dried in the shade and pressed using a cool iron setting.
Please contact hello@wiggykit.com or bianca@finchamcommunications.com
Please contact us at hello@wiggykit.com. We will be happy to assist you!